Products & Services - Improvement
 Performance Improvement - We enable our clients to realise the benefits of the 'insight' gained by quickly recovering the situation, whilst also making permanent changes to business processes and systems (through re engineering) to prevent the problem from re occurring. Contact us to find out how we help clients to improve performance by not only capturing and preventing lost profits, but also creating wider 'engagement' in improvement initiatives.
Our approach is designed to transform 'lost profits' insight results into action fast. Enabling improvement initiatives to have the minimum initial outlay and also to generate additional investment funds for permanent process and systems change >> Find out more
Tangible examples of tactical recoveries and permanent improvements implemented include:
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Tactical Recoveries |
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Permanent Improvements |
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Generating immediate additional cash by reclaiming previous losses & implementing immediate manual and automated fixes to avoid future loss.
Examples:
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Tariff corrections / re pricing
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Billing suspense clearance
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Open work order closure
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Credit reclaims from 3rd parties
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Daily data error reporting & clean up
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Back billing adjustments
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Re routing of call traffic
>> Find out more |
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Parallel initiatives to replace tactical workarounds with robust process and systems solutions designed to remove the root cause of the lost profits
Examples:
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Product & tariff change control
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Automated ref data updates
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Customer order management
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Operator/Supplier invoice checks
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Sales order entry validation
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Campaign discount functionality
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IT/Network change management
>> Find out more |
Unlocking Full Improvement Potential
 Achieving and maintaining permanent improvement is not just about changing systems and processes. At the heart of all lasting improvement is the 'hidden potential' in the people in any business and releasing these capabilities leads ultimately to the maximum benefits. We are pleased to partner with Evolutions - a people development company which provides 1-1 and group coaching together with personal development and team building programmes aimed at facilitating the release of people's potential, enabling them in turn to achieve more than they thought possible.
Examples of the performance improvement advice, products and services we provide are:
Strategies
Design programmes to accelerate the capture of improvement benefits.
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Profit Recovery
Manage the exercise of reclaiming lost revenues & costs and implementing tactical fixes.
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Re engineering
Facilitating the creation of new processes & systems, achieving best practice.
>> Find out more |
Implementation
"Improvement project management & office" facilities, tracking & reporting overall progress.
>> Find out more |
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